Business Continuity Management

Anmeldung

Inhalte

Unit 1: Fundamentals of Business Continuity Management

The Scope of BCM
Definitions and Common Terminology
Sources of International Best Practices in BCM ; ISO 22301, BCBS Principles, Institute of Internal Auditors, SixSigma certifications etc.

Unit 2: The Organizational Readiness Perspective

Towards Resilient Organizations
Disruption and Impact Typologies in BCM
- The nature of BCM disruptions
- Disruption Archetypes
- Impact Dimensions
- Secondary Impacts
Crisis Organization and BCM Management
BCM Testing / Training / Maintenance
Infrastructure Issues and Mitigations
BCM and Supply Chain Management

Unit 3: The Information Technology Dimension of BCM

Setting the scene: what resources does IT need?
Disruption categories: what can go wrong?
Mitigation strategies: what can I do?

Unit 4: Internal Control under Crisis Conditions

Fundamentals of Internal Control in Financial Services and Real Sector Businesses : Roles and organizational paradigms in internal control
- Incident typology
- Internal control methodologies
- Internal control documentation
Behavioral Risks in Crisis
Effective Internal Control under Crisis Conditions

Lernziele

Business Continuity in today’s digital age naturally has a strong information technology angle. The course goes into significant detail on how to maintain data integrity, data security, hardware redundancy and deliver acceptable performance levels under specified disruption scenarios. However, you don’t have to be a computer scientist or programmer to benefit from the course. Management skills are equally important when reacting to a disruption and coordinating recovery activities. The only pre-requisite is a university-level analytical perspective and the willingness to engage with some quantitative concepts and metrics using standard spreadsheet functionality.

Zielgruppe

This course is not about the COVID-19 pandemic. Instead, we set out a rigorous process of planning ahead for the next disaster that may constrain your access to critical resources. The next pandemic, the wild fire season, the next global economic calamity will be different in many ways. With the necessary abstraction, we can anticipate nonetheless how certain types of crises will disrupt your access to critical resources. These resource constraints may be raw materials, transport, key staff skills, office facilities, network communications, systems capacity etc. In today’s globalized, interconnected, outsourced economy, it is not enough to plan for disruptions within your in-house key processes. Business continuity must also be an important criterion in selecting agents, suppliers and service providers.
The exercises and cases will focus on the cross-cutting process of developing, testing and maintaining a business continuity plan as well as managing the investments in equipment and infrastructure necessary to achieve the BCM objectives. We place particular emphasis on the economic calculus of business continuity, as well as the data structures and analytics that flow into readiness indicators, performance metrics and reporting dashboards.

Methodik

S

Dauer

4 Tage

Inhouse-Qualifizierung

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