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Aktuelle Anforderungen Rechtschreibung und Grammatik
Erfolgsmerkmale, Emotionen und der Umgang mit Konfliktsituationen
Kundenorientiert formulieren
Schreibtechniken
Der Geschäftsbrief
Das Protokoll
Die E-Mail
Das Arbeitszeugnis
Die Stellenausschreibung
Learning Target
Ziel des Seminars ist es, Schriftstücke kundenorientiert und nach der DIN 5008 zu erstellen. Dazu gehören Briefe, Protokolle und sonstige Schriftstücke. Die Auszubildenden lernen die Besonderheiten der Textformulierung kennen und üben sie gezielt. Zugleich vertiefen sie die Rechtschreibregeln.
Target Audience
Auszubildende des Berufsbildes Kauffrau/Kaufmann für Bürokommunikation
Methodology
Präsentation, Partner- und Gruppenarbeit, fragendes Entwickeln, Diskussion, Rollenspiele, Kartenabfrage
Duration
2 Days
Customised Programmes
Everything we offer in our range of open seminars can be packaged and delivered as tailormade in-house training programmes for companies and organisations. We will be happy to advise you and create an individual offer on request.
Price advantage of 10% from the 2nd participant per company and seminar date.