- The Scope of BCM
- Definitions and Common Terminology
- Sources of International Best Practices in BCM ; ISO 22301, BCBS Principles, Institute of Internal Auditors, SixSigma certifications etc.
Unit 2: The Organizational Readiness Perspective
- Towards Resilient Organizations
- Disruption and Impact Typologies in BCM
- The nature of BCM disruptions
- Disruption Archetypes
- Impact Dimensions
- Secondary Impacts
- Crisis Organization and BCM Management
- BCM Testing / Training / Maintenance
- Infrastructure Issues and Mitigations
- BCM and Supply Chain Management
Unit 3: The Information Technology Dimension of BCM
- Setting the scene: what resources does IT need?
- Disruption categories: what can go wrong?
- Mitigation strategies: what can I do?
Unit 4: Internal Control under Crisis Conditions
- Fundamentals of Internal Control in Financial Services and Real Sector Businesses : Roles and organizational paradigms in internal control
- Incident typology
- Internal control methodologies
- Internal control documentation
- Behavioral Risks in Crisis
- Effective Internal Control under Crisis Conditions